Short answer: Ask support for the exact start date and any fees before you rely on the guarantee — a direct, specific instruction worth following before your first order.
Why "in writing" is a specific, meaningful instruction
A verbal or general policy statement is genuinely different from a written confirmation of your specific order's exact terms — worth requesting the latter directly.
Why this matters given the refund-window timing gap
The refund window (60 days) may close before the brand's own stated 90-180 day results timeline — written confirmation of the exact start date helps you track this deadline accurately.
💡 Worth knowing: contact HoneyFil support within the guarantee window to request a refund, and get the exact current terms in writing first.
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